Frequently Asked Questions
Check out answers to our customers most common workstation questions. If you still need help, reach out to a Design Specialist via our contact page or call us at 800.258.9700.
Your most common questions, answered.
Can't find what you're looking for? Reach out to one of our Design Specialists who are ready to help.
Contact a SpecialistWe offer three convenient ways to look for product configurations. You can use our online configuration tool, explore our products to learn which workstation base will best suit your needs, or check out our applications page to sort through common configurations by application and industry. You can further configure your bench from our large selection of add-on accessories. Need more help? Call one of our experienced Design Specialists at 800.258.9700.
As we have no dealers or reps, you can work directly with us. Simply fill out a quote or contact one of our Design Specialists by phone at 800.258.9700.
All design, engineering and manufacturing is done at our Londonderry, New Hampshire facility. We are proudly 100% made in the U.S.A.
Stationary benches, including Standard or Heavy-Duty, may become mobile, but bear in mind that adding mobility will increase the height by about 5". Contact a Design Specialist for more information about our mobile workstation options.
While we believe that we can meet most workstation requirements using our vast selection of modular components, we understand that there will be times when something more customized is needed. Collaboration between you, your Design Specialist and our Engineering Department makes it easy to determine the scope of your project. Contact a Design Specialist for more information on custom orders.
Our standard lead time is 30-45 days. Some of our more popular sizes and configurations are available within 14 days via our Quick Ship category. Please contact us if you have a requirement needed outside our normal lead times.
We do not have stock workstations off the shelf. We build an inventory of popular sizes and components, which are configured based on your needs, then powder-coated in any of our 10 standard paint colors and shipped within 14 days. Please refer to our Quick Ship category when ordering.
Our Standard Workstation holds up to 800 lbs, evenly distributed. Our Heavy Duty Workstation holds up to 1,500 lbs, evenly distributed. If you have concerns about weight, please tell a Design Specialist what you are putting on the worksurface and they will check with our Engineering team.
Workplace carries 10 standard powder-coat paint finishes. Additional colors are available upon request. We can also color-match to your specific requirement. Contact us to request sample metal color chips as colors will vary due to screen resolutions.
Workstation components are typically shipped knock-down and unassembled, with pre-kitted hardware and assembly instructions. We offer a variety of options if you would like to receive your order assembled, including pre-shipment or on-site assembly and installation options.
As our products consist of thousands of different modular parts and each workstation is configured to your specifications, you can request a quote via our online configurator, or speak with a Design Specialist for a more personal option in the quoting process.
With a wide variety of modular components, we can configure-to-order your bench using standard parts. This gives you a custom workstation that meets your exact requirements at a competitive price point.